Can you remove a Glassdoor review, and how?

Yes, but only Glassdoor can take a review down, and only when it breaks the Community Guidelines. An employer cannot delete one. To report it, click the three dots on the review and select Report, or open Reviews in the Employer Center of a free employer account and click the Flag icon (Flagging Content on Glassdoor). Name the guideline it breaks in the text box, which only Glassdoor’s Trust & Safety team reads. Glassdoor may still tell the reviewer that their content was flagged.

Glassdoor’s software checks every review before it is published, and a person moderates content that users flag. Glassdoor says it stays neutral in disputes over facts, so a report must point to words that break a rule on their face. Our Glassdoor review removal page explains the main rules. Less known ones reject reviews built from substantial quoted material, such as emails or other reviews (Originality Required), reviews written in excessive capitals or filler characters (Content Quality), and reviews that impersonate another person.

Some requests always fail. Glassdoor says employers cannot pay it to remove reviews, and clients who buy its branding products agree to that in their contracts (Glassdoor on paid removal). Its guidelines apply one standard to clients and non-clients. Glassdoor also refuses to remove a company’s profile on request. Only a dissolved company can ask Glassdoor to consider retiring its profile, and cancelling a free employer account does not remove the profile (Glassdoor on company removal). You cannot turn reviews off.

Two employer actions can make things worse. Glassdoor removes positive reviews when it has evidence that workers were paid or pressured to write them, and employers may not ask workers to prove they posted. If an employer takes or threatens legal action that Glassdoor considers ill-founded or meant to suppress anonymous speech, Glassdoor may post a Glassdoor Alert on the employer’s profile and review pages (Glassdoor Alerts). Flagging is not one of them: the guidelines say anyone can report content (is review removal legal). Before suing, read can you sue for a fake review.

Send us the links to the Glassdoor reviews you want filed, and your account manager confirms the price and the terms with you before anything is filed. We file all your bad reviews. You pay for the ones that come down. Glassdoor makes the final decision on each one, so no one can promise a removal. We never contact the reviewer or ask Glassdoor who wrote a review (why we never contact reviewers).