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Employers cannot delete a Glassdoor review. Glassdoor removes one only when it breaks the Community Guidelines, and Glassdoor alone decides. We file all your bad reviews. You pay for the ones that come down.
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Why one bad Glassdoor review matters.
Job seekers read your Glassdoor reviews before they apply. Glassdoor says it never suppresses, filters or deletes a review because it is negative, and never edits one. It removes a review only when the review breaks its Community Guidelines, and that decision is Glassdoor’s alone.
Glassdoor does not decide who is telling the truth. If you say a review is false, Glassdoor lets the reviewer stand by it unless the review breaks another rule. Glassdoor says it declines evidence that an employer sends, and removes a review as false only when a reliable independent source, such as a reputable news report, shows it (Glassdoor on false and defamatory reviews). A report works when the review breaks a guideline on its face: it names a supervisor, reveals a budget, or contains a threat.
Since 1 July 2026 Indeed, Inc. runs Glassdoor under revised Terms of Use. Glassdoor’s brand and anonymous reviews continue (Reworked, July 2026), and the Community Guidelines below are the ones Glassdoor publishes today. For reviews on Indeed itself, see Indeed review removal.
What we file under Glassdoor’s own rules.
Glassdoor removes Glassdoor reviews that break these rules. A Glassdoor review that breaks none of them usually stays up.
Naming Executives
Glassdoor allows a review to name people in the highest positions, such as the C-suite, President, Owner or Founder, when it describes their behavior at work. It does not allow negative comments about identifiable people outside that group, such as a supervisor, manager or coworker.
Privacy Concern
A review may not reveal the identity of another user or a non-executive, or include contact information about the reviewer or anyone else. Glassdoor does not allow revealing someone’s personal or confidential information to start harassment.
Proprietary Information
Confidential, non-public company information: merger and acquisition plans, source code, customer lists, manufacturing techniques, R&D work, budgets, detailed financial results and technical know-how.
Abuse and Extreme Language
Aggressive content that targets someone maliciously, insults, slurs, hateful content and threats of violence. Glassdoor still allows general discussion of workplace misconduct, including most claims of illegal activity, discrimination and sexual harassment.
One Review, Per Employer, Per Year
Each person may post one review per employer, per year, for each review type, about their own experience with a current or former employer. Glassdoor also asks that a review cover a job held, or an interview had, in the last five years.
Professionally Irrelevant or Spam
Reviews that are not about the employer, only review a product or service, repeat other content, lack context or are excessively personal. Advertising and links to other sites are not allowed either.
What stays up, and what we do not do
Glassdoor does not remove a review because it is negative, and it allows criticism of named executives for their work. An honest review from a real employee or candidate about pay, hours or managers usually stays up, and you can answer it with an Employer Response. We never contact the reviewer and never ask Glassdoor who wrote a review. No one can guarantee every review comes down, because Glassdoor makes the final decision on each one.
How to report Glassdoor reviews yourself.
Employers cannot delete a Glassdoor review. You can flag it from a free employer account or from the review itself, and Glassdoor’s moderators decide whether it breaks the Community Guidelines.
- 1Sign in to your free Glassdoor employer account, open the Employer Center and select Reviews (Addressing and Reporting Reviews).
- 2Click the Flag icon below the review. Without an employer account, click the three dots on the review itself and select Report (Flagging Content on Glassdoor).
- 3In the text box, name the Community Guideline the review breaks, such as Naming Executives or Proprietary Information, and point to the words that break it. On the review page the box takes 400 characters. Only Glassdoor’s Trust & Safety team sees it.
- 4Send it once, with the full reason. Glassdoor limits how often the same content can be flagged. It gives its decision on screen or by email.
- 5Do not send documents to prove the review false. Glassdoor says it declines evidence from employers and does not decide disputes over facts (Glassdoor on false and defamatory reviews).
- 6If the review stays up, post an Employer Response. Glassdoor’s Community Guidelines say a response must not name the person you think wrote the review or threaten them with legal action. Glassdoor moderates responses after they post. See how to respond to negative reviews.
- 7Glassdoor does not reveal a reviewer on request (Glassdoor on anonymity). Since 1 July 2026 its Terms of Use accept only a valid California subpoena issued in an active lawsuit. Glassdoor says it opposes these subpoenas and has kept users anonymous in over 100 cases (Glassdoor on legal requests).
- 8Courts have ordered disclosure in a few cases. In 2017 a federal appeals court required Glassdoor to give a grand jury the identifying information of eight users who reviewed a government contractor under investigation (Ninth Circuit opinion). In 2022 a federal court in California ordered disclosure to a toy company that planned to sue its reviewers under New Zealand law (SHRM). In 2019 the Texas Supreme Court dismissed a company’s request because its deadline to sue had passed while it tried to unmask the reviewers (EFF). Read can you sue for a fake review and speak to a lawyer first.
Sources
- Glassdoor: Community Guidelines
- Glassdoor: Flagging Content on Glassdoor
- Glassdoor: Addressing and Reporting Reviews
- Glassdoor: Will Glassdoor remove a review that I flag as false and defamatory?
- Glassdoor: How does Glassdoor respond to legal requests or legal action to find out who posted a review?
- Glassdoor: Community Anonymity and Moderation FAQs
- Glassdoor Terms of Use (revised 1 July 2026)
- Summary of Changes to Glassdoor’s Terms of Use and Privacy Policy (1 July 2026)
- Reworked: Glassdoor’s Long Merger With Indeed Is Finally Done (July 2026)
- Indeed: What is Brand Score?
- Ninth Circuit: In re Grand Jury Subpoena (Glassdoor), 8 November 2017
- SHRM: Glassdoor Ordered to ‘Out’ Some Anonymous Users (August 2022)
- EFF: Texas Supreme Court decision in Glassdoor v. Andra Group (February 2019)
How Glassdoor removal works, step by step.
Paste the link to each Glassdoor review into the chat, whether it is a company review or an interview review. You choose which ones we file.
Your account manager confirms the price and the terms for each review with you before anything is filed. You pay for the ones that come down.
We keep a screenshot of each review as it was. Our filing team files each one with Glassdoor under the Community Guideline it breaks, and Glassdoor’s Trust & Safety team decides.
A person checks the review on Glassdoor before we count it removed. We email you the review and its before-removal screenshot. If a removed review comes back, we file it again at no charge.
We file all your bad reviews.
You pay for the ones that come down. On Google, you see the price and accept the terms in the app before anything is filed. For other sites, your account manager agrees the price with you first. No one can guarantee every review comes down, because the platform makes the final decision on each one.
Real Google reviews we’ve had removed.
Each one now reads “This review is no longer available.” Business names are blurred for privacy.
What every client gets.
Every review tracked
The TrustOS portal shows each review as Waiting to be sent, Being worked on, Removed, Could not be removed, or Stopped.
An email before any charge
Before we charge for a removal, we email you the review and the amount. If something looks wrong, reply to that email.
Refiled if it comes back
A platform can restore a review it removed. If that happens, we file it again at no charge, and we never bill you twice for the same review.
Daily monitoring
We read every Google profile you connect about once a day. One email lists the new 1 and 2 star reviews across all your profiles. It comes with your first removal.
A named account manager
One person looks after your account and answers your emails and texts, Monday to Friday, 9am to 5pm ET.
A planning call for 10 or more
If you have 10 or more bad reviews, the app offers a free 15-minute planning call with your account manager.
Our clients, in their own words.
Screenshots of messages clients sent us. We keep every client’s work confidential.
Questions about removing Glassdoor reviews
Can I find out who wrote a Glassdoor review?
Not by asking. Glassdoor says it does not reveal a reviewer on request, opposes subpoenas, and has kept users anonymous in over 100 cases. Since 1 July 2026 its Terms of Use accept only a valid California subpoena issued in an active lawsuit. Courts have ordered disclosure in a few cases, including a 2017 federal grand jury investigation and a 2022 case brought by a company that planned to sue under New Zealand law. We never ask Glassdoor who wrote a review, and we never contact the reviewer.
What changed for employers when Glassdoor merged into Indeed?
Glassdoor LLC merged into Indeed, Inc. on 1 July 2026, and Indeed, Inc. now provides Glassdoor under revised Terms of Use. Glassdoor’s brand and anonymous reviews continue, and Glassdoor still moderates reviews under its Community Guidelines. New users sign in with an Indeed account, and existing users had until 20 April 2026 to link one. Indeed’s Brand Score for employers draws on activity on both sites. You still report a review on the site where it was posted.
Will Glassdoor remove a review we can prove is false?
Usually not. Glassdoor stays neutral in disputes over facts and says it declines evidence that an employer offers. It removes a review as false only when a reliable independent source, such as a reputable news report, shows it is false. Otherwise the review comes down only if it breaks another Community Guideline, such as naming a non-executive or revealing confidential information.
Will the reviewer know we flagged their Glassdoor review?
They may learn that it was flagged, but not what you wrote. Glassdoor says the text you add to a report is visible only to its Trust & Safety team, not to the reviewer or the public. Its Community Guidelines also say Glassdoor may alert a user that their content has been flagged. We never contact the reviewer.
Can the same person post more than one Glassdoor review about us?
Not of the same type in the same year. Glassdoor allows one review per person, per employer, per year, for each review type, such as a company review or an interview review. If the person updates a review within the year, Glassdoor archives the older one. A second company review from the same person in that year breaks the guideline. Glassdoor also asks that a review cover a job held in the last five years.
What if nothing comes down?
You pay for the ones that come down. The platform decides on each review, and a review it keeps up shows as Could not be removed in your TrustOS portal.
What if nothing comes down?Reviews on other sites? See how each site handles them.
Send us the review that is hurting you.
Paste the link to your Google profile, or to the review or post, and we will tell you how to get started.
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